Aaaaah … summertime, the season of sun, fun and easy livin’! A three-month breather from business-as-usual before you ramp up to full steam again in the fall, right? For most businesses, summertime also means people out on vacation, days off for holidays and perhaps a shortened work week or early closings due to “summer hours.” What’s the best way to handle your corporate blog during these atypical summer months?
With a little foresight and planning, you can ensure that your blog will continue to provide valuable content to your readers throughout the summer—regardless of who might be posting. Here’s a list of a dozen ideas for blog posts that you can use to create a simple content plan or editorial calendar to take you through the summer.
1. ListsOne of the easiest types of posts to write is a list-based post (like this one). You can highlight the best books related to your industry, top Web sites that customers can use as resources, best practices for using your products—you get the idea. Be creative and specific to make your list-based post one that readers will want to bookmark and pass along to others.
2. Data presentationsPresenting juicy data about your industry or market is another good strategy for a post. With so many research groups providing study results or executive summaries on the Web, it’s relatively easy to find interesting data to talk about. Search the Web, check for research that professional organizations in your industry have published, review trade magazines or browse the archives of research companies such as Forrester, Gartner or Nielsen. Not only can the data itself be fascinating to your readers, they’ll also appreciate your perspective and interpretation of the data.
3. How-to articlesExplaining step by step how to do something related to your products and services creates a valuable blog post. And the topic doesn’t even have to be complicated—just useful to your audience. For example, a garden center might explain how to clean out a backyard pond, an accounting firm might outline steps to set up a small business account in QuickBooks, a full-service marketing firm (like ACS Creative) might explain how to go about choosing a graphic designer.
4. TipsLike lists and how-to articles, tips that make a customer’s life easier also make good blog posts. Perhaps you can provide 10 ways to optimize your product, 5 ways to improve customer service, a dozen ways to generate more sales leads, 20 ways to save energy in your customer’s business. And if your tips are seasonal-specific, all the better: Now your post is timely as well as relevant.
5. InterviewsIt’s now easier than ever to interview someone and publish the results in your blog, and readers enjoy the personal connection from this type of article. Certainly consider interviewing someone in your company—the CEO, a product evangelist, a customer service representative—whom your customers would like to hear from and know more about. It’s a chance to put a human face on your company.
You also might consider interviewing an outside expert within your industry—simply pull together a list of questions and ask the person to respond to them via email. Lots of people might not make time for a face-to-face or phone interview, but they might agree to answer a few questions at their leisure.
6. Answers to customer questionsChances are, you already support one or more ways for customers to ask questions about your company, your products and services or the industry at large. Gather up all those questions and use them as starting points for blog posts. Even if you have a frequently asked questions (FAQ) section on your Web site, you can answer the question in more detail or with more examples in your blog and link to your FAQ.
7. PollsAll types of free software and services (e.g.,
PollDaddy,
MicroPoll) exist today to help you conduct simple Web polls. And even though these polls aren’t “scientific,” it doesn’t mean that they’re not interesting to your customers. People love to know what other people think, do, need and so forth. You also can ask questions on social platforms such as
LinkedIn and
Twitter to get data on a specific topic. With so many opportunities available, why not plan one or a series of polls and discuss the results in an upcoming blog post?
8. Opinion piecesIn most industries, there are compelling topics that evoke differing points of view and opinions that customers need clarification on. How does your company stand on these issues? An opinion piece is a great way to educate customers and provides another opportunity to humanize your company—not to mention giving readers an opportunity to add their opinions, too.
9. Expansions of a previous postPerhaps you really didn’t have the time or space the first time around to fully explore a topic with as much detail as you would have liked. Now is your chance to revisit the topic on a different level, with a link back to the original post.
Or, perhaps you’ve updated a product or service and can revise your best practices article. Or, maybe you did a “best of” article in 2008 and can update that for 2009. Lots of research is conducted on an annual basis, so you can expand on a series of posts by looking at the trends over time.
10. Product reviewsYour current and potential customers expect you to be an industry expert who can provide sound advice about the products and services in the marketplace. Take the opportunity to review—or at least to summarize the uses, pros and cons—of those products and services to help your customers make a sound purchasing decision.
11. Audio or video postsReally, it’s not hard to do! And so many topics that you might write about are much more interesting when you present them as a short podcast or video. Incorporating audio or video files in your post is a great way to show a different side of your company. Several of the ideas we’ve already discussed make good candidates for audio or video treatment: data presentations, how-to articles, interviews, opinion pieces, expansions of previous articles. Or, offer a video take on an industry trade show to give nonattenders a glimpse of the happenings. Here’s a chance to be really creative in putting together a unique blog post.
12. Industry news and developmentsFinally, providing regular updates of key industry news, trends and developments is extremely useful to your customers. As is the case with product reviews, your customers look to you for this type of information. Often, you can expand this type of article in another post that’s an opinion piece or a comparison of products and services. Again, all you need to do is a little research on the Web (e.g., Google News is an option), check trade magazines and professional organizations, search Twitter or check local and national news sources to aggregate up-to-date news for your customers.